Privacy Policy

 

Last Updated: {December 2025}

At Makeupalleyng, your privacy matters to us. This Privacy Policy explains what information we collect from you, how we use it, how we protect it, and the choices you have regarding your personal data.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to process orders and improve your shopping experience:

A. Personal Information

Provided when you place an order or create an account:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

B. Payment Information

  • Payments are processed securely by Shopify’s payment partners.

  • We do not store your card details on our servers.

C. Order Information

  • Products purchased

  • Order history

  • Delivery preferences

D. Device & Usage Information

Automatically collected when you browse our site:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to provide safe and efficient service, including:

A. Order Processing

  • Confirming and fulfilling your orders

  • Delivering your products

  • Sending order updates and tracking information

B. Customer Support

  • Responding to inquiries

  • Resolving issues related to orders, payments, or deliveries

C. Marketing & Communication

With your consent:

  • Sending promotions, discounts, newsletters

  • Notifying you about new product launches or restocks

You may opt out at any time.

D. Website Improvement

  • Analyzing traffic and usage patterns

  • Enhancing website speed, security, and functionality

3. How We Protect Your Information

We take security seriously.

  • All payments are encrypted and processed by secure third-party gateways.

  • Shopify’s hosting environment includes firewalls and advanced security measures.

  • Only authorized personnel have access to customer data.

  • We never sell your personal information to third parties.

4. Sharing of Information

Your data is shared only when necessary:

A. Delivery Partners

To deliver your order (e.g., riders, logistics companies).

B. Payment Processors

To authenticate and complete your payment.

C. Shopify

Our website runs on Shopify, which securely stores customer details.

We do not share, trade, or sell your information to marketers or unrelated third parties.

5. Cookies & Tracking Technologies

We use cookies to:

  • Keep items in your cart

  • Remember your preferences

  • Improve website performance

You can disable cookies in your browser settings, though some features may not work correctly.

6. Your Rights as a Customer

You have the right to:

  • Request access to your personal information

  • Ask for updates or corrections

  • Request deletion of your data (where allowed by law)

  • Opt out of marketing messages

To exercise these rights, contact us at; makeupalleyng@gmail.com

7. Data Retention

We keep your information:

  • As long as necessary to fulfill your orders

  • For legal, tax, and accounting requirements

  • Until you request deletion (where applicable)

8. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect information from minors.

9. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

10. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📩 Email: makeupalleyng@gmail.com
📱 WhatsApp: 09136645206