Terms of service

 

Last Updated: {December 2025}

Welcome to Makeupalleyng. By accessing or making a purchase on our website, you agree to the terms outlined in this document. Please read them carefully, as they govern your use of our website and services.

1. General Information

Makeupalleyng is an online beauty and skincare store offering curated products.
By using our site, you confirm that:

  • You are at least 16 years old

  • You agree to these Terms & Conditions

  • You will not use the website for illegal or harmful activities

We reserve the right to update or modify these terms at any time.

2. Product Availability

All products listed on our website are subject to:

  • Availability

  • Possible restocking delays

  • Occasional price updates

If a product becomes unavailable after your order is placed, we will notify you and offer an alternative or refund.

3. Pricing & Payments

  • All prices are listed in Nigerian Naira (₦).

  • Payments must be completed before order processing.

  • We accept secure online payments through our approved payment partners.

  • Makeupalleyng is not responsible for additional bank charges or failed payment attempts.

4. Order Processing

Orders are processed within 24 hours, except on Sundays and public holidays.
Once your order is processed:

  • You will receive an order confirmation

  • Items will be dispatched according to our delivery timelines

  • Delivery fees apply based on your location

Incorrect or incomplete addresses may result in delays.

5. Delivery Policy

Delivery times vary by location.
Please review our full Shipping Information page for accurate timelines and delivery fees.

Makeupalleyng is not responsible for:

  • Delays caused by courier companies

  • Incorrect addresses provided by the customer

  • Failed delivery attempts due to customer unavailability

Once an order is handed over to the courier, responsibility for handling lies with the delivery partner.

6. Returns & Refunds

We accept returns only under specific conditions:

  • Wrong item received

  • Damaged item received

  • Missing item in your package

Items must be unused, unopened, and reported within 48 hours of delivery.

For hygiene reasons, we cannot accept returns on:

  • Opened or used skincare

  • Items not in original condition

Refunds (where approved) are processed within 3–7 working days.

See our Returns & Exchanges page for full details.

7. Accuracy of Information

We aim to provide accurate product descriptions and photos.
However:

  • Colors may vary slightly due to screen settings

  • Ingredient lists may change based on manufacturer updates

We recommend reviewing product details before purchase.

8. Website Use & Restrictions

You agree not to:
• Copy or misuse website content, images, text, or branding
• Attempt to hack, modify, or disrupt our website
• Use our site for fraudulent or unlawful activities

All website content created by Makeupalleyng is protected under copyright laws.

Image & Content Disclaimer

Some product photos, brand images, and media displayed on this website are sourced from manufacturers, authorized distributors, or publicly available brand resources. Makeupalleyng does not claim ownership of third-party images. All trademarks, brand names, and logos belong to their respective owners and are used solely for product identification and representation.

9. Limitation of Liability

Makeupalleyng is not liable for:

  • Reactions to skincare products (every skin type is different)

  • Losses caused by courier delays or mishandling

  • Losses resulting from incorrect customer information

  • Unauthorised use of your account

Your use of our website is at your own risk.

10. Promotions & Discounts

We may offer discounts or promotions occasionally.
Unless stated otherwise:

  • Discounts cannot be combined

  • Sales items may not be refundable

  • Limited-time offers can expire without notice

11. Termination of Service

We may suspend or terminate your access to our website if:

  • Fraudulent activity is detected

  • Terms & Conditions are violated

  • Chargebacks or false claims are made

12. Governing Law

These Terms & Conditions follow the laws of the Federal Republic of Nigeria.

13. Contact Information

For questions or concerns about these Terms & Conditions:

📩 Email: makeupalleyng@gmail.com
📱 WhatsApp: 09036645206